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Privacy Policy

GT Landscape and Construction Inc.
Privacy Policy
Effective Date: May 2025  |  Last Updated: May 2025
 
GT Landscape and Construction Inc. ("GT Landscape", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under applicable Canadian law.
 
This policy applies to information collected through our website (gtlandscapeandconstruction.ca), by phone, by email, and through any other direct contact with our business.

1. Applicable Law

GT Landscape and Construction Inc. operates in Ontario, Canada. This Privacy Policy is written in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), which is the federal privacy legislation governing how private-sector organizations in Ontario collect, use, and disclose personal information in the course of commercial activity.

 

We are also mindful of Canada's Anti-Spam Legislation (CASL) with respect to any electronic communications we send.

2. What Information We Collect

We collect only the personal information necessary to provide landscaping and construction services and to respond to your inquiries. This may include:

 

Information You Provide Directly

  • Your name and contact information — phone number, email address, mailing or service address

  • Details about your property and the services you are requesting

  • Information submitted through our website contact or quote request form

  • Communications sent to us by email, phone, or text message

 

Information Collected Automatically

  • Basic website usage data — pages visited, time on site, browser type — collected through standard web analytics

  • This data does not identify you personally and is used only to understand how the site is being used

 

We do not collect payment card numbers or financial account information directly. If payment processing is required, it is handled through secure third-party platforms.

3. How We Use Your Information

We use the personal information we collect to:

  • Respond to your inquiry or quote request

  • Schedule and deliver landscaping and construction services

  • Communicate with you about your project — updates, scheduling, follow-up

  • Send invoices and process payments

  • Maintain records of work performed at your property

  • Improve our services and website based on general usage patterns

  • Comply with legal obligations

 

We do not use your personal information for automated decision-making or profiling.

4. Legal Basis for Collection and Use

Under PIPEDA, we collect and use personal information only with your knowledge and consent, or as otherwise permitted or required by law. Your consent may be:

  • Express — such as submitting a quote request form or contacting us directly

  • Implied — such as providing your address when booking a service

 

You may withdraw consent at any time, subject to legal or contractual obligations. Withdrawing consent may mean we are unable to continue providing services to you.

5. Who We Share Your Information With

GT Landscape and Construction Inc. does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service providers who assist with business operations — for example, our bookkeeper or administrative support — who are bound by confidentiality obligations

  • Where required by law, court order, or regulatory authority

  • With your explicit consent

 

Any third parties with whom we share information are required to protect it in a manner consistent with this policy.

6. Electronic Communications and CASL

If we send you commercial electronic messages — such as promotional emails or newsletters — we will do so only with your express or implied consent as defined under Canada's Anti-Spam Legislation (CASL).

 

Every commercial electronic message we send will include:

  • Our name and contact information

  • A clear and easy way to unsubscribe

 

We will honour all unsubscribe requests promptly and within the timeframes required by CASL.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Client records related to services performed are kept for a minimum of seven (7) years to satisfy standard business and tax record requirements.

 

When personal information is no longer required, we dispose of it securely.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include:

  • Limiting access to personal information to those who need it to do their job

  • Using secure, password-protected systems for storing client records

  • Communicating securely by email and phone

 

No method of transmission over the internet or electronic storage is completely secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.

9. Your Rights Under PIPEDA

As an individual whose personal information we hold, you have the right to:

  • Know what personal information we hold about you

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Withdraw consent to our collection or use of your information, subject to legal or contractual limitations

  • Make a complaint if you believe your privacy rights have been violated

 

To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as Facebook and Instagram. GT Landscape and Construction Inc. is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy-related complaint, please contact:

 

GT Landscape and Construction Inc.

Phone: 705-443-7534

Email: hello@gtlandscapeandconstruction.ca

Service Area: Collingwood, Blue Mountains, and the Georgian Triangle, Ontario

 

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or by calling 1-800-282-1376.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

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